Privacy Policy
Effective Date: July 10, 2026
At Shri Siddhivinayak Ayurved Chikitsalaya And Panchkarma Kendra, we are committed to protecting the privacy and confidentiality of our patients' personal and medical information. This Privacy Policy outlines how we collect, store, use, and protect your information when you interact with our website and clinic services.
1. Information We Collect
We collect information to provide high-quality healthcare and a seamless scheduling experience. This includes:
- Personal Details: Name, 10-digit phone number, address, and email when scheduling appointments or signing up.
- Medical Data (EMR): Complaints, diagnosis, vitals (Weight, BP), prescription histories, and investigations managed securely by our medical practitioners.
- Booking Preferences: Chosen services (Panchakarma, consultations), dates, and preferred time slots.
2. How We Use Your Information
Your data is processed strictly for clinical and operational purposes:
- To manage, reschedule, or cancel your clinic appointments.
- To verify slots and prevent booking concurrency issues.
- To generate and store electronic prescriptions and consultation records.
- To notify you of appointment confirmations, updates, and cancellations via Email or SMS/WhatsApp APIs.
3. Data Protection & EMR Confidentiality
We value your trust. We implement robust database encryption and password-restricted credentials to restrict access to EMR files exclusively to authenticated clinic doctors and authorized reception staff. We will never sell, rent, or trade your personal or health data to third-party advertisers.
4. Your Patient Rights
As a patient, you retain complete rights over your data. You may:
- Request to view the personal information and consultation histories on file.
- Request corrections to any outdated or inaccurate contact information.
- Cancel your active appointments at any time using our online "Manage My Booking" lookup feature.
5. Contact Our Privacy Officer
If you have questions, concerns, or requests regarding this Privacy Policy or your medical data, feel free to reach out to us at:
Clinic Name: Shri Siddhivinayak Ayurved Chikitsalaya
Address: Sopinath Nagar, Gaigaon road, Bhaurad, Akola, Maharashtra - 444002
Phone: +91-9822717878
Email: siddhivinayakayurvedichospital@gmail.com